Happy Team

The Three-Step Foundation for Employee Engagement any Leader Can Use

Are your team members engaged? Unfortunately, many business leaders complain that some of their team members are not reliable and will shirk their responsibilities whenever they can? Since much of my leadership experience comes from a long career in the military, I’m often asked why the military seems to have more dedicated people. Of course, the military has members who are not engaged and are unreliable, but within the service…

Maanger of First Impressions

The First 4 Essential Steps to Achieve Team Engagement

As we went around the table, each staff member introduced themselves with their name and a brief job description. When it was the custodian’s turn, instead of telling us she was the custodian, she proudly announced that she was the “Manager of First Impressions.” It was obvious that the rest of the team hadn’t heard that before. Certainly the team leader had not. No one had given her that job…

F-111 Aardvark. Air Force inventory in 1967

The Power of Risk: A Team Challenge Story

Many years ago, as an aircraft mechanic in the Air Force, I was selected for a small, four-person team challenged to reassemble two F-111 aircraft which had not flown for some time; one for over two and a half years. It was a daunting challenge, made even more so by a deadline of only five months. Many senior eyes were on the project, adding to the stress factor. Those aircraft…

Interview

Wow Them With a Little Philosophy: Even if You’re Not a Philosopher

“I have an interview for a new position. I know they are going to ask me how I would view my role as a supervisor but I’ve never been a supervisor before. I don’t know what to tell them?” It’s all too common to move people into supervisory positions without giving them any training in leading people, so this is not an unusual question. Your first instinct will be to…

Meeting

The Buck Stops With You

Accountability has been prominent in the news lately. Unfortunately, it’s more about people assigning accountability to others rather than accepting responsibility themselves. We watch as public figures frantically look to find someone; anyone to blame for their own actions. They seem unable to separate finding fault in others from accepting accountability. President Harry Truman had a sign on his desk announcing that, “The Buck Stops Here.” He knew that, as…