Problem Solving

A 10-Step Approach to Problem Solving

When an aircraft mishap occurs, specially trained investigators are sent to the scene to examine the evidence and determine a cause. Investigators examine physical evidence, witness statements, and hopefully participant’s testimony in an attempt to piece together a sequence of events that result in finding a cause. It’s an exercise in problem solving and a good system for leaders to use when solving problems with their teams. One of the…

Argument

Four Steps to Healthy Conflict

The last few weeks have seen an embarrassing display of unrestrained and generally unhealthy conflict. Although public debate is good, it is usually uncontrolled and can rapidly produce a toxic environment. That environment can quickly affect your team. A toxic work environment can be defined as a condition that exists when team members are stressed by the actions of other team members and the action, or inaction, of a boss.…

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Rocky Mountain Aviation Leadership Workshop

The Rocky Mountain Aviation Leadership Workshop. Investing in good leadership is what makes the difference between an average team and a great team. As studies by McKinsey, Deloitte, and others have shown, effectively leading people requires a specific skill set so leadership development positively affects a company’s success. If you work in the aviation business, the Rocky Mountain Aviation Leadership Workshop is for you. The workshop is specifically designed to address…

EspritdeCorps

What’s Esprit de Corps and How do I Get Some

  Recently, I was in a discussion with fellow members of the National Speakers Association who are also military veterans. We were discussing what our military experience brought to our speaking profession and I noticed a common theme. We had all noticed a major difference between our military experience and the corporate world were most of our clients live – the sense of esprit de corps we had experienced in…

Team

There is an “I” in Team

In fact there are several. It’s true that to be most effective, the team should act as a coordinated entity, smoothly working together toward a common mission and shared goals. But, all teams are made up of individuals with their own personal goals and priorities. The leader’s challenge is to convince the team’s members that the mission is important enough to set aside their personal desires for the team. Doesn’t…