broken-trust

Toxic Behavior Destroys Team Trust

A prerequisite for effective and high-performing teams is trust among its members. According to Patrick Lencioni, author of The Five Dysfunctions of a Team, trust is foundational to team effectiveness. Improving an absence of trust due to unfamiliarity, personality and cultural differences, or ambiguous roles and responsibilities is “relatively” straight forward for a team leader. But what about when trust is a casualty of what can only be described as toxic…

Accepted

Are You Waiting for Your Team to Accept You?

“Your people will decide if you are a leader.” Some version of this quote appears from time to time attributed to various people who would have us believe that leaders must please their team to be a real leader. They believe a leader is not really a true leader until their team accepts them as such. Here’s why that belief is wrong and can take a leader down the wrong…

equalfair

Do You Treat Team Members Equally or Fairly?

The concept of fair and equal still gets considerable attention these days so I thought it was time to update an article from a couple of years ago explaining why equal isn’t always fair. Are you treating all your employees in a fair and equal manner? The two words are often considered synonymous; Roget’s Thesaurus even lists equal as a synonym for fair, but for leaders, they are very different…

bad_apple

Dealing with Toxic Team Members

In workshop discussions concerning conflict management, inevitably the subject of dealing with “toxic” individuals comes up. I maintain that if you have toxic individuals on your team, you normally don’t have a conflict problem, you have a values problem. We’ve talked about workplace culture before but, in my experience, few things destroy attempts to build a positive culture more than allowing toxic behavior to go unchecked. That old adage my…

That awful moment as leader when you realize you've screwed up big time.

What do you do when you fall short as a leader? (Pictograph)

I had been a commander of a flying training squadron for a few months. One Monday morning I was getting ready to go into work when the phone rang. I put the phone to my ear and heard, “Where are you?” Have you ever had one of those moments when you come to the dreadful realization that you have screwed up big time? This was one of those moments. We’ve…