Want Results? You Need a Single Person of Accountability

by Tom Deierlein, on October 20, 2015 Back in the military when I was 17 years old, I was taught an early and important lesson about leadership.  If there are two Privates assigned to scrub toilets – one of them was in charge of scrubbing toilets.  No matter how simple or complex a task is – always ensure there is someone who understands that they will ultimately be responsible and…

3-Step Business Crisis Management for Leaders [infographic]

I’m reflecting this week on what I learned about crisis management from a particularly experienced instructor pilot in the Air Force helicopter rescue unit were we were both assigned. He said that, in an emergency, the first thing to do is “hack the clock.” I wrote about this in August – but today I’m revisiting the topic and offering an infographic to glance at when you’re under pressure. Note: A little…