Ready

Can your team have too much communication?

What can a collegiate-level cyber defense competition teach us about leadership? The answer, it seems, is “quite a bit.” A recent article (In Cyber Defense, Sometimes Communication Is Overrated, Defense Systems, Susan Miller Apr 27, 2018) described lessons-learned from the Mid-Atlantic Collegiate Cyber Defense Competition. As the article’s title suggests, teams whose members interacted less were usually more successful at maintaining services and responding to incidents and scenario injects during…

Yes No

How Long Does it Take to Make a Decision?

It was a cry of despair. The retail employee was waiting to find out if the store manager had decided to move her to a new position as she had requested. After listening to her story, I could see that she really wasn’t being impatient; her request had been made some time before and the manager had repeatedly said he would have a decision “soon.” But days had turned to…

Canal

What is the Inside Scoop on Your Team?

As a young Boy Scout, I enjoyed hiking and camping in the beautiful mountains of New Mexico. One area where we occasionally camped was near an irrigation canal that brought water to the dryer, lower elevations. We were always warned to stay away from the canal. Even though the surface of the water seemed to be calm, there was a significant undertow that would pull in an unsuspecting swimmer. More…

Doctors

A Story of Two Doctors

The door opened and the doctor rushed into the exam room with my chart in his hand. Without looking at me he quickly said, “I’m going to tell you what’s wrong and what we need to do, then I’ll take a look at your records and examine you.” He hurriedly began to explain the surgery necessary to repair my injured knee, he might have saved himself the trouble because I…