handshake-respect

The Respect Paradox

I’m always on the lookout for examples, both good and bad, of leadership in action. I was checking out at the grocery store the other day and a clerk had just opened a new register. As I started unloading my basket he told me that the overhead monitor seemed to be out of service but that he had called for a manager to come take a look at it. He’d still be…

globalwebmtg-300x300

Solving Leadership Challenges in a Global Virtual Team

This week’s guest blogger is a recent graduate of our Leadership Excellence Course in Indianapolis.  It is my pleasure to welcome Sewa Bhatt to these pages.  Sewa is an IT manager for a global pharmaceutical company.  She is a certified project management professional and leads a large diverse global team dedicated to furthering patient safety.  More projects are now using a geographically dispersed workforce and in many companies working with…

mushroom_cultivation_2

Don’t Raise Mushrooms

Shortly after arriving in the new organization, I asked why we were doing certain tasks that didn’t seem to make sense. This was my first job as an airplane mechanic. I was very young, impressionable and quite curious. So I was disappointed when another mechanic told me not to bother asking. He said we were like mushrooms: kept in the dark and fed, well, you get the picture. Was this…

open_communication

Did I Really Say That? – Leadership and Open Communication

“Captain, are you sure you want us to x-ray this panel?” The phone call sent a chill down my spine. I had failed in leadership and open communication. While it is common to use an x-ray to detect cracks in aircraft parts, this panel had an explosive device attached which was designed to separate it from the aircraft in an emergency. The panel required a periodic inspection which prevented the…

performance_report

That Annoying Performance Report

Is it that time of year again for you? Time to write a performance report! Everybody loves performance reports, whether you’re giving them or receiving them…ok, nobody really likes them. They’re kind of a pain. Often that’s because we make them more difficult than they need to be. Have you made the mistake of waiting until the last minute, then sitting down to try and remember some things that happened…