mehrabian

Five Ways to Project Confidence When You Speak

Over the last few weeks you have probably become tired of watching politicians stumping for a job. Well, it’s over now and we’ll have a short, merciful reprieve before it all starts again. Even though the incessant political posturing wears us out, there is something to learn from it. Whether you agreed with any of the candidates or you didn’t, note that they all speak with an air of confidence.…

You Are Supposed to Answer Your Email; Immediately! (Really?)

As I was finishing a conversation with a couple of my team members, my boss saw me, walked over and said, “You haven’t answered your email.” I told him I hadn’t been in the office for a while so I hadn’t seen the email. He pointed to the Blackberry attached to my belt and asked if it hadn’t notified me. When I told him I did not have it set…

How to Make Your Employee Evaluation Process Less Painful and More Valuable

“Everyone can’t be outstanding; therefore, employees should be evaluated such that they fit a normal distribution with some below average and some above average.” That’s the philosophy I was taught early in my leadership career. The general belief was that, while it wasn’t a perfect fit, ratings should resemble a bell shaped curve. Many companies still look at employees the same way, even suggesting that those who rank lowest on…

Leadership Lessons from the Political Follies

Politics provide an interesting show. Like a multi-act play, there are heroes and villains, plot twists and surprises. Everyone in the audience sees the show a little differently and when it’s all over, everyone applauds and returns to their normal lives, though some stay to watch the repeat performance which begins the next day. As the players take the stage for this quadrennial show, there are a few parts of…

The Respect Paradox

I’m always on the lookout for examples, both good and bad, of leadership in action. I was checking out at the grocery store the other day and a clerk had just opened a new register. As I started unloading my basket he told me that the overhead monitor seemed to be out of service but that he had called for a manager to come take a look at it. He’d still be…