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Attitude Reflects Leadership; Lessons from Leaders Good and Bad

I just got back from this year’s Society for Human Resource Managers (SHRM) annual convention where a few of my fellow Academy Leadership affiliates and I manned a vendor booth. Just like last year, as part of our setup we put up a white board and asked passersby to play the Bad Boss / Great Boss game. They would write a characteristic of the worst boss and the best boss they…

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The Respect Paradox

I’m always on the lookout for examples, both good and bad, of leadership in action. I was checking out at the grocery store the other day and a clerk had just opened a new register. As I started unloading my basket he told me that the overhead monitor seemed to be out of service but that he had called for a manager to come take a look at it. He’d still be…

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Solving Leadership Challenges in a Global Virtual Team

This week’s guest blogger is a recent graduate of our Leadership Excellence Course in Indianapolis.  It is my pleasure to welcome Sewa Bhatt to these pages.  Sewa is an IT manager for a global pharmaceutical company.  She is a certified project management professional and leads a large diverse global team dedicated to furthering patient safety.  More projects are now using a geographically dispersed workforce and in many companies working with…

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Don’t Raise Mushrooms

Shortly after arriving in the new organization, I asked why we were doing certain tasks that didn’t seem to make sense. This was my first job as an airplane mechanic. I was very young, impressionable and quite curious. So I was disappointed when another mechanic told me not to bother asking. He said we were like mushrooms: kept in the dark and fed, well, you get the picture. Was this…

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Did I Really Say That? – Leadership and Open Communication

“Captain, are you sure you want us to x-ray this panel?” The phone call sent a chill down my spine. I had failed in leadership and open communication. While it is common to use an x-ray to detect cracks in aircraft parts, this panel had an explosive device attached which was designed to separate it from the aircraft in an emergency. The panel required a periodic inspection which prevented the…