My wife gave me a DNA kit for Christmas. It’s pretty simple. You spit into a tube and mail it in. In a few weeks your results come back telling you where your ancestral roots most likely trace. I found that my roots are solidly in the British Isles with… Read More »Know Thy Team: Why Leaders Should Learn Who Their Team Members Really Are
January 13, 1982 was a cold day in Washington DC. The temperature hovered at 24 degrees and heavy snow was falling. At 4:00 PM, after waiting 1 hour and 45 minutes for Washington National Airport to reopen, Air Florida Flight 90 took off bound for Fort Lauderdale, Florida. The Boeing… Read More »How to Prevent a Team Disaster
In a recent interview on CNBC, Indra Nooyi, CEO of PepsiCo talked about a meeting with Steve Jobs where Jobs told her “If you really feel strongly about something — if you don’t like something people are doing — throw a temper tantrum. Throw things around, because people have got… Read More »How to be an Assertive Leader
One of the most common sources of information on how to be a leader comes from observation of previous leaders. For many this is often the only source and it is very natural to emulate what we see. An exercise we use in our leadership development workshops is creating a… Read More »Are You Doing to Your Team What Drives You Crazy?
Over the last few weeks you have probably become tired of watching politicians stumping for a job. Well, it’s over now and we’ll have a short, merciful reprieve before it all starts again. Even though the incessant political posturing wears us out, there is something to learn from it. Whether… Read More »Five Ways to Project Confidence When You Speak
As I was finishing a conversation with a couple of my team members, my boss saw me, walked over and said, “You haven’t answered your email.” I told him I hadn’t been in the office for a while so I hadn’t seen the email. He pointed to the Blackberry attached… Read More »You Are Supposed to Answer Your Email; Immediately! (Really?)
“Everyone can’t be outstanding; therefore, employees should be evaluated such that they fit a normal distribution with some below average and some above average.†That’s the philosophy I was taught early in my leadership career. The general belief was that, while it wasn’t a perfect fit, ratings should resemble a… Read More »How to Make Your Employee Evaluation Process Less Painful and More Valuable
Politics provide an interesting show. Like a multi-act play, there are heroes and villains, plot twists and surprises. Everyone in the audience sees the show a little differently and when it’s all over, everyone applauds and returns to their normal lives, though some stay to watch the repeat performance which… Read More »Leadership Lessons from the Political Follies
I’m always on the lookout for examples, both good and bad, of leadership in action. In this example a lack of respect demonstrated bad leadership. I was checking out at the grocery store the other day and a clerk had just opened a new register. As I started unloading my basket… Read More »The Respect Paradox
Shortly after arriving in the new organization, I asked why we were doing certain tasks that didn’t seem to make sense. This was my first job as an airplane mechanic. I was very young, impressionable and quite curious. So I was disappointed when another mechanic told me not to bother… Read More »Don’t Raise Mushrooms