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Did I Really Say That? – Leadership and Open Communication

“Captain, are you sure you want us to x-ray this panel?” The phone call sent a chill down my spine. I had failed in leadership and open communication. While it is common to use an x-ray to detect cracks in aircraft parts, this panel had an explosive device attached which was designed to separate it from the aircraft in an emergency. The panel required a periodic inspection which prevented the…

That Annoying Performance Report

Is it that time of year again for you? Time to write a performance report! Everybody loves performance reports, whether you’re giving them or receiving them…ok, nobody really likes them. They’re kind of a pain. Often that’s because we make them more difficult than they need to be. Have you made the mistake of waiting until the last minute, then sitting down to try and remember some things that happened…

Leadership and Smallpox

Did you know that the smallpox virus is a possible weapon in the fight against cancer? I didn’t. And what does that have to do with leadership anyway? A couple of years ago I was a volunteer judge for the speaking portion of the Health Occupations Student Organization’s contest. One of the young women spoke of this smallpox – cancer connection in her speech, saying that smallpox was being tested…

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Leadership Development: What Are You Communicating as a Leader?

Effective communication is one of the most important skills for a leader to master. While a lot of time and effort is spent helping leaders learn how to communicate, it’s just as important to think about what you communicate as a leader. You are always communicating so it’s vitally important to make sure you’re sending the right message. Remember, actions speak louder than words. What you say, may not be…

Problem Employees? Here’s How to Handle Them

You’ve worked hard to make your section a place people want to work. Everyone has read your leadership philosophy and you’ve had a productive coaching session with everyone. The changes you’ve madehave been well received by everyone in your section. Everyone except Jill. It seems like Jill has been with the company for a hundred years. She doesn’t like change and you’re pretty sure she doesn’t like you. Everyone knows…