3-Step Business Crisis Management for Leaders [infographic]

I’m reflecting this week on what I learned about crisis management from a particularly experienced instructor pilot in the Air Force helicopter rescue unit were we were both assigned. He said that, in an emergency, the first thing to do is “hack the clock.” I wrote about this in August – but today I’m revisiting the topic and offering an infographic to glance at when you’re under pressure. Note: A little…

10 Tips for Effective Communication

Are you an effective communicator? Communication is one of the most important aspects of leadership. Effective leaders communicate in a concise, professional manner. Few people have the time or patience for long drawn-out communication. That doesn’t mean all good communication is short or that you should leave out important details. Just omit what’s not important and doesn’t support your point. Everyone appreciates brevity. Professional communication means sticking to the subject…