Team

There is an “I” in Team

In fact there are several. It’s true that to be most effective, the team should act as a coordinated entity, smoothly working together toward a common mission and shared goals. But, all teams are made up of individuals with their own personal goals and priorities. The leader’s challenge is to convince the team’s members that the mission is important enough to set aside their personal desires for the team. Doesn’t…

Yes No

How Long Does it Take to Make a Decision?

It was a cry of despair. The retail employee was waiting to find out if the store manager had decided to move her to a new position as she had requested. After listening to her story, I could see that she really wasn’t being impatient; her request had been made some time before and the manager had repeatedly said he would have a decision “soon.” But days had turned to…

Canal

What is the Inside Scoop on Your Team?

As a young Boy Scout, I enjoyed hiking and camping in the beautiful mountains of New Mexico. One area where we occasionally camped was near an irrigation canal that brought water to the dryer, lower elevations. We were always warned to stay away from the canal. Even though the surface of the water seemed to be calm, there was a significant undertow that would pull in an unsuspecting swimmer. More…

Empty Office

Why Are You Out Here?

The question caught me completely by surprise. I had been assigned as the new maintenance officer responsible for over 100 mechanics and 27 aircraft. Since I had come from an aircraft maintenance background myself, I was excited about this opportunity. I was walking around the flightline one day and stopped to watch a couple of crew chiefs changing a brake. We exchanged pleasantries but didn’t say much else. Finally they…