Maanger of First Impressions

The First 4 Essential Steps to Achieve Team Engagement

As we went around the table, each staff member introduced themselves with their name and a brief job description. When it was the custodian’s turn, instead of telling us she was the custodian, she proudly announced that she was the “Manager of First Impressions.” It was obvious that the rest of the team hadn’t heard that before. Certainly the team leader had not. No one had given her that job…

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The Mission: That Others May Live

The air around us was orange. That was pretty common after a dust storm as a fine powder of sand hung in the air. Through the orange haze, I could see the mechanics going through their morning inspections of the rescue helicopters that sat on alert, ready to rapidly respond to whatever emergency might occur. As I walked toward one of the helicopters my radio broke the silence with the…

Katy

Leadership, Motivation, and a Dog

I have a new lady in my life, and my wife approves! My new “lady” is an 8-year old golden retriever we’ve named Katy. She came to us as Savana, but we thought Katy was a better fit. Not that it mattered that we changed this old dog’s name; Savana hadn’t been her name long, she likely didn’t have a name before that. Katy had been a puppy mill breeder…

equalfair

Do You Treat Team Members Equally or Fairly?

The concept of fair and equal still gets considerable attention these days so I thought it was time to update an article from a couple of years ago explaining why equal isn’t always fair. Are you treating all your employees in a fair and equal manner? The two words are often considered synonymous; Roget’s Thesaurus even lists equal as a synonym for fair, but for leaders, they are very different…

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Four Steps to Leader Awareness – Hard lessons learned from flight operations

We were on final for a practice bombing run 300 feet above the Arizona desert going about 540 knots (620 mph). The plane was an F-16D which is a two-seat trainer version of the F-16C Falcon.  My back-seater was a flight surgeon logging mandatory air time and who was blissfully unaware how close he would come to dying that day.  What followed was a lesson-learned that has stuck with me…