How Can Leaders Manage Conflict in Today’s World – No Easy Answers
I am concerned.
Why?
Because of the lack of conflict. What? There is lots of conflict.
Yes there is. But it isn’t good conflict.
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Employee Relations
How to Create a Motivational Environment in a Union Shop: It’s Not as Hard as it Sounds
“How do I provide a motivational climate when all my workers are in unions and they care more about union membership?”
This question is common in leadership development workshops. It’s one of the biggest frustrations leaders have with a union shop. “I’m going to file a grievance” are words that can strike terror in even the strongest leader.
How to Evaluate a Potential Leader
How do you evaluate a potential leader? You need to ask yourself a few questions and observe for the answers.
How to Solve That Pesky Sick Leave Problem
There’s been considerable discussion about mandated, paid sick-leave over the last few years. Proponents say providing paid sick leave is something businesses should do. Opponents say it’s too expensive.
The current situation with Covid has changed this discussion some, but at some point we’ll be back to talking about things like flu or a sick child. So, let’s examine the question from two points of view.
Employees want to be able to stay home when they are ill and not take a financial hit. That seems reasonable.
Employers don’t want to pay someone for not working. That too seems reasonable.
No Values? Really?
Have you ever heard, “That person has no values”? What that usually means is, “That person’s values are so different from mine that I don’t recognize them.”
How Did This Happen?
It’s common to do a deep post mortem when things go wrong or failure happens. How come we don’t put as much effort into learning from our successes?
Digging for Dhub Dhubs – What Leaders Don’t Know May Not Hurt Them
A dhub dhub is an odd looking creature that can be found in parts of the Middle East. Full grown they are about 2 – 3 feet long and look like a prehistoric cross between an alligator and a lizard with the beak of a snapping turtle. They aren’t particularly friendly, but aren’t aggressive either. They burrow into the ground and are content to just be left alone.
Apparently, unknown to me, several of the guys had found one of these dhub dhubs near the parking ramp and had adopted it.
What Customer Complaints May Really Mean
Customers complain. It’s a fact of business life. Sometimes they have a valid complaint, but often they’re just cranky, having a bad day, or upset because they can’t find what they’re looking for. Whatever has set them off, they are likely to take it out on an employee. But if… Read More »What Customer Complaints May Really Mean
Clothes Don’t Make the Team
“Bring your team together with these team shirts.” The commercial showed groups of happy, smiling people, all wearing the same shirts with the company logo. The narrator explained that teams would be more productive when they wore the same clothes because they would feel more like a real team. Nice… Read More »Clothes Don’t Make the Team