Maanger of First Impressions

The First 4 Essential Steps to Achieve Team Engagement

As we went around the table, each staff member introduced themselves with their name and a brief job description. When it was the custodian’s turn, instead of telling us she was the custodian, she proudly announced that she was the “Manager of First Impressions.” It was obvious that the rest of the team hadn’t heard that before. Certainly the team leader had not. No one had given her that job…

F-111 Aardvark. Air Force inventory in 1967

The Power of Risk: A Team Challenge Story

Many years ago, as an aircraft mechanic in the Air Force, I was selected for a small, four-person team challenged to reassemble two F-111 aircraft which had not flown for some time; one for over two and a half years. It was a daunting challenge, made even more so by a deadline of only five months. Many senior eyes were on the project, adding to the stress factor. Those aircraft…

Ready

Are you an effective leader? Five ways to know.

“Sam is a great leader.” “Why do you say that?” “Well, because…” What follows is usually a rather subjective description of certain characteristics that generally follow a pattern of traits we’ve found common to good leaders. As many times as I’ve done the good boss/bad boss exercise with leadership students I’m usually not surprised by the items that fall onto the two lists. Research consistently reveals that things like vision,…

Interview

Wow Them With a Little Philosophy: Even if You’re Not a Philosopher

“I have an interview for a new position. I know they are going to ask me how I would view my role as a supervisor but I’ve never been a supervisor before. I don’t know what to tell them?” It’s all too common to move people into supervisory positions without giving them any training in leading people, so this is not an unusual question. Your first instinct will be to…

team leadership 3d character stock photo

You’re the new leader, now what?

Having recently been promoted, one person told me about over-hearing someone mention getting an email from “the boss”, only to come to the frightening realization that she was the one being referred to! Taking charge of a team of individuals is no trivial task. After all, not only are you assuming responsibility for accomplishing the mission of that team, but as the leader you are also assuming responsibility for the people…