U.S. Air Force Tech. Sgt. Shannon Brooks, center, 100th Aircraft Maintenance Squadron production expeditor from Folio, Calif., reviews an aircraft forms binder which contains aircraft maintenance discrepancies and statuses Feb. 19, 2014, on RAF Mildenhall, England. Brooks improved the wash rack program by establishing a team structure, ensuring the wash teams had transportation and adequate tools, and he implemented a 30-day wash cycle. (U.S. Air Force photo by Gina Randall/Released)

A Leadership Story About Sergeant Joe

We called him Sergeant Joe. He was from Thailand and we could not pronounce his real name. It barely fit on his name tag so he took pity on us and let us call him Sergeant Joe. Three of us brand new aircraft mechanics were assigned as his trainees, which was very fortunate for us because he understood his leadership role and left a lasting impression on his young charges.…

broken-trust

Toxic Behavior Destroys Team Trust

A prerequisite for effective and high-performing teams is trust among its members. According to Patrick Lencioni, author of The Five Dysfunctions of a Team, trust is foundational to team effectiveness. Improving an absence of trust due to unfamiliarity, personality and cultural differences, or ambiguous roles and responsibilities is “relatively” straight forward for a team leader. But what about when trust is a casualty of what can only be described as toxic…

Vision

“Follow me!” Are you ready to say this?

“Sure, I know where we’re going, follow me.” As you set off for the restaurant with friends in tow, you are filled with confidence. But after a couple of wrong turns things aren’t looking familiar and it occurs to you that you really don’t know where you are going. Embarrassing?  Yes. But in the grand scheme of things you will likely only suffer some good-natured ribbing. But what if the…

Interview

Wow Them With a Little Philosophy: Even if You’re Not a Philosopher

“I have an interview for a new position. I know they are going to ask me how I would view my role as a supervisor but I’ve never been a supervisor before. I don’t know what to tell them?” It’s all too common to move people into supervisory positions without giving them any training in leading people, so this is not an unusual question. Your first instinct will be to…

team leadership 3d character stock photo

You’re the new leader, now what?

Having recently been promoted, one person told me about over-hearing someone mention getting an email from “the boss”, only to come to the frightening realization that she was the one being referred to! Taking charge of a team of individuals is no trivial task. After all, not only are you assuming responsibility for accomplishing the mission of that team, but as the leader you are also assuming responsibility for the people…