ServantCommand

Beauty and the Beast: Servant Leadership vs. Command and Control

Command and control (the beast) is not a popular form of leadership these days. Most of the time the method is unnecessary and a sign of a weak and insecure leader who knows no other way to be effective. The most effective leaders find some version of servant leadership (beauty) to be a better approach. But sometimes command and control is necessary. In emergencies or when time doesn’t permit discussion,…

Performance

9 Ways to Create the Perfect Coaching Relationship

Coach. Say the word and different pictures come to mind. Some might think of a favorite sports coach while others conjure images (good or bad) of their drill instructor, or perhaps a favorite teacher. Regardless of the situation, we find that coaches are individuals who provide assistance to someone to work on a specific issue or to strive for self-improvement. The benefits of actively coaching individuals in an organization are…

Maanger of First Impressions

The First 4 Essential Steps to Achieve Team Engagement

As we went around the table, each staff member introduced themselves with their name and a brief job description. When it was the custodian’s turn, instead of telling us she was the custodian, she proudly announced that she was the “Manager of First Impressions.” It was obvious that the rest of the team hadn’t heard that before. Certainly the team leader had not. No one had given her that job…

F-111 Aardvark. Air Force inventory in 1967

The Power of Risk: A Team Challenge Story

Many years ago, as an aircraft mechanic in the Air Force, I was selected for a small, four-person team challenged to reassemble two F-111 aircraft which had not flown for some time; one for over two and a half years. It was a daunting challenge, made even more so by a deadline of only five months. Many senior eyes were on the project, adding to the stress factor. Those aircraft…

Katy

Leadership, Motivation, and a Dog

I have a new lady in my life, and my wife approves! My new “lady” is an 8-year old golden retriever we’ve named Katy. She came to us as Savana, but we thought Katy was a better fit. Not that it mattered that we changed this old dog’s name; Savana hadn’t been her name long, she likely didn’t have a name before that. Katy had been a puppy mill breeder…