Happy Team

The Three-Step Foundation for Employee Engagement any Leader Can Use

Are your team members engaged? Unfortunately, many business leaders complain that some of their team members are not reliable and will shirk their responsibilities whenever they can? Since much of my leadership experience comes from a long career in the military, I’m often asked why the military seems to have more dedicated people. Of course, the military has members who are not engaged and are unreliable, but within the service…

Maanger of First Impressions

The First 4 Essential Steps to Achieve Team Engagement

As we went around the table, each staff member introduced themselves with their name and a brief job description. When it was the custodian’s turn, instead of telling us she was the custodian, she proudly announced that she was the “Manager of First Impressions.” It was obvious that the rest of the team hadn’t heard that before. Certainly the team leader had not. No one had given her that job…

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Do You Treat Team Members Equally or Fairly?

The concept of fair and equal still gets considerable attention these days so I thought it was time to update an article from a couple of years ago explaining why equal isn’t always fair. Are you treating all your employees in a fair and equal manner? The two words are often considered synonymous; Roget’s Thesaurus even lists equal as a synonym for fair, but for leaders, they are very different…

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Dealing with Toxic Team Members

In workshop discussions concerning conflict management, inevitably the subject of dealing with “toxic” individuals comes up. I maintain that if you have toxic individuals on your team, you normally don’t have a conflict problem, you have a values problem. We’ve talked about workplace culture before but, in my experience, few things destroy attempts to build a positive culture more than allowing toxic behavior to go unchecked. That old adage my…

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Stuck in a toxic work culture? Three thoughts on what to do.

Our leadership students come from many different companies.  Most come from companies with great cultures that take an active interest in their employees and develop them into engaged individuals with a vested interest in organizational success. Others…not so much.  I’ve had a number of students who, unfortunately, worked in environments that could best be described as toxic.  These environments have cultures that foster toxic behavior; as a result, unhealthy conflict,…