Dealing with Toxic Team Members

In workshop discussions concerning conflict management, inevitably the subject of dealing with “toxic” individuals comes up. I maintain that if you have toxic individuals on your team, you normally don’t have a conflict problem, you have a values problem. We’ve talked about workplace culture before but, in my experience, few things destroy attempts to build a positive culture more than allowing toxic behavior to go unchecked. That old adage my…

Stuck in a toxic work culture? Three thoughts on what to do.

Our leadership students come from many different companies.  Most come from companies with great cultures that take an active interest in their employees and develop them into engaged individuals with a vested interest in organizational success. Others…not so much.  I’ve had a number of students who, unfortunately, worked in environments that could best be described as toxic.  These environments have cultures that foster toxic behavior; as a result, unhealthy conflict,…

How to Prevent a Team Disaster

January 13, 1982 was a cold day in Washington DC. The temperature hovered at 24 degrees and heavy snow was falling. At 4:00 PM, after waiting 1 hour and 45 minutes for Washington National Airport to reopen, Air Florida Flight 90 took off bound for Fort Lauderdale, Florida. The Boeing 737 flew for approximately three quarters of a mile before crashing into the 14th Street Bridge. The subsequent FAA investigation…

Great Leaders Create Culture

This week we welcome guest blogger Jay Pullins from Catapult Leadership Solutions. The first priority of great leaders is making more leaders. But it doesn’t just happen. Making leaders requires selflessness, confidence and intentionality (see last week’s blog). And making more leaders doesn’t happen without a plan. That’s why many organizations fail to grow their leaders. They don’t have a viable plan to do so. As they say in the…

Leaders, Culture and Change

By Ed Ruggero and Marcia Noa A half-dozen iron workers jam themselves into the passenger elevator on the side of a skeletal high-rise. Four of the men wear their safety harnesses, which they’ll anchor to the building before they start work on the 61st floor. The other two aren’t wearing the harnesses, even though the general contractor routinely hands out thousand dollar fines to subcontractors who don’t comply with the…