Accountability

That cold shoulder just might be feedback…Are you listening?

Your teenage daughter walks in to the house after school looking sullen and without her characteristic after school greeting. You ask, “How was school?”  “Fine” is the answer. But a few seconds later the slam of a bedroom door indicates to you that everything, indeed, is not fine.  The silent treatment continues into dinner despite your efforts to find out what the problem is. Thank goodness at work you get to deal with mature adults where nothing like this ever happens, right? Right.

You’ve noticed that Bill, one of your team members, isn’t his usual self. In fact, it seems like he is being downright rude. He’s doing the work, mostly, but he’s not being as punctual and you are finding more than the usual number of errors in his stuff. He also has been kind of sarcastic in meetings. Not to the point of open insubordination, but still, it’s getting annoying. You finally ask, “Bill, everything OK?” “It’s fine.” Sound familiar?Read More »That cold shoulder just might be feedback…Are you listening?