Even though I was new to the organization and not exactly a technical expert on the job itself, I knew we needed to take a specific action. I had a feeling; that famous gut feeling that we all get from time to time. At the time our organization was in the throes implementing Total Quality Management and we were all worshiping the ideas of W. Edwards Deming. One of Deming’s precepts was that decisions should only be made when supported by data; gut feelings were to be suppressed. Since I knew any decision not accompanied by significant statistical data would be questioned, I hesitated and ignored my gut.
It turned out my gut was right. Read More »That Gut Feeling May Not Be Gas – It’s Probably Your Brain Talking to You