create

How Do I Get My People To Be More Innovative?

The question was posed to me recently by an executive level client. He was upset that his project managers didn’t seem to want to go beyond the way things were normally done. He wanted them to try different approaches and new ideas. The executive is an engineer and very experienced in the industry. His project managers are a mix of varied levels of experience and knowledge. In any business today,…

The Magic and Power of Please and Thank You

He was a new supervisor and he seemed frustrated as we spoke. “Why do I have to ask people to do things? Shouldn’t I be able to just tell them to do it?” The short answer is, “Yes, you can tell them and they should respond.” But is that the way to build a productive, high-performance team? Is that the way you want your boss to relate to you? When…

Ready

Can your team have too much communication?

What can a collegiate-level cyber defense competition teach us about leadership? The answer, it seems, is “quite a bit.” A recent article (In Cyber Defense, Sometimes Communication Is Overrated, Defense Systems, Susan Miller Apr 27, 2018) described lessons-learned from the Mid-Atlantic Collegiate Cyber Defense Competition. As the article’s title suggests, teams whose members interacted less were usually more successful at maintaining services and responding to incidents and scenario injects during…

Yes No

How Long Does it Take to Make a Decision?

It was a cry of despair. The retail employee was waiting to find out if the store manager had decided to move her to a new position as she had requested. After listening to her story, I could see that she really wasn’t being impatient; her request had been made some time before and the manager had repeatedly said he would have a decision “soon.” But days had turned to…

Canal

What is the Inside Scoop on Your Team?

As a young Boy Scout, I enjoyed hiking and camping in the beautiful mountains of New Mexico. One area where we occasionally camped was near an irrigation canal that brought water to the dryer, lower elevations. We were always warned to stay away from the canal. Even though the surface of the water seemed to be calm, there was a significant undertow that would pull in an unsuspecting swimmer. More…