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What You Don’t Know Is More Than You Realize

Business owners often complain that they don’t know about everything happening in the business. It’s s a truth many leaders don’t realize: the higher you go, the less you know! For various reasons, the more senior a leader is, the less he or she knows about what is going on in their organization. Sure, they’re well versed on the day-to-day operation of the company, and they probably have a broader…

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The Awakening

Among the many sculptures and works of art in Washington D.C. is a piece titled “The Awakening,” a large aluminum sculpture of a man either struggling to rise from, or being consumed by the Earth. Created by J. Seward Johnson Jr., the sculpture was first installed at Haines Point in 1980 as a temporary display, then found a permanent home at the National Harbor. What intrigues me about “The Awakening”…

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How Do I Get My People To Be More Innovative?

The question was posed to me recently by an executive level client. He was upset that his project managers didn’t seem to want to go beyond the way things were normally done. He wanted them to try different approaches and new ideas. The executive is an engineer and very experienced in the industry. His project managers are a mix of varied levels of experience and knowledge. In any business today,…

The Magic and Power of Please and Thank You

He was a new supervisor and he seemed frustrated as we spoke. “Why do I have to ask people to do things? Shouldn’t I be able to just tell them to do it?” The short answer is, “Yes, you can tell them and they should respond.” But is that the way to build a productive, high-performance team? Is that the way you want your boss to relate to you? When…

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Can your team have too much communication?

What can a collegiate-level cyber defense competition teach us about leadership? The answer, it seems, is “quite a bit.” A recent article (In Cyber Defense, Sometimes Communication Is Overrated, Defense Systems, Susan Miller Apr 27, 2018) described lessons-learned from the Mid-Atlantic Collegiate Cyber Defense Competition. As the article’s title suggests, teams whose members interacted less were usually more successful at maintaining services and responding to incidents and scenario injects during…