Punishment

Absence of Punishment is a Reward in Itself

That’s a saying I learned back in my days in the old Strategic Air Command (SAC). It reflected a culture that existed at one time in the military: the no news is good news style of leadership. In reality, most of the leaders I worked for back then didn’t really subscribe to this leadership theory, but there was still a culture in the larger organization that made this statement at…

Innovate

Innovate or Die

I was speaking to a friend recently and the subject turned to innovation. He was working with a client who was concerned that there was no longer an innovative spirit in his company. It reminded me of a conversation I had recently had with a client who wasn’t sure how to get his managers to be more innovative. I absolutely believe that in today’s business climate a company is either…

Pallet

It’s Okay to Have Fun – In Fact it’s Necessary

A basic tenet of a military organization is the ability to pack up and move out quickly. Being proficient at that skill requires planning and practice. Although I’ve been involved in many such efforts, both as rehearsals and as real deployments, one example has always stuck in my mind. It was during my days in a combat rescue unit and there are two reasons it has stayed with me. First,…

The Magic and Power of Please and Thank You

He was a new supervisor and he seemed frustrated as we spoke. “Why do I have to ask people to do things? Shouldn’t I be able to just tell them to do it?” The short answer is, “Yes, you can tell them and they should respond.” But is that the way to build a productive, high-performance team? Is that the way you want your boss to relate to you? When…