create

How Do I Get My People To Be More Innovative?

The question was posed to me recently by an executive level client. He was upset that his project managers didn’t seem to want to go beyond the way things were normally done. He wanted them to try different approaches and new ideas. The executive is an engineer and very experienced in the industry. His project managers are a mix of varied levels of experience and knowledge. In any business today,…

The Magic and Power of Please and Thank You

He was a new supervisor and he seemed frustrated as we spoke. “Why do I have to ask people to do things? Shouldn’t I be able to just tell them to do it?” The short answer is, “Yes, you can tell them and they should respond.” But is that the way to build a productive, high-performance team? Is that the way you want your boss to relate to you? When…

EspritdeCorps

What’s Esprit de Corps and How do I Get Some

  Recently, I was in a discussion with fellow members of the National Speakers Association who are also military veterans. We were discussing what our military experience brought to our speaking profession and I noticed a common theme. We had all noticed a major difference between our military experience and the corporate world were most of our clients live – the sense of esprit de corps we had experienced in…

Team

There is an “I” in Team

In fact there are several. It’s true that to be most effective, the team should act as a coordinated entity, smoothly working together toward a common mission and shared goals. But, all teams are made up of individuals with their own personal goals and priorities. The leader’s challenge is to convince the team’s members that the mission is important enough to set aside their personal desires for the team. Doesn’t…

Yes No

How Long Does it Take to Make a Decision?

It was a cry of despair. The retail employee was waiting to find out if the store manager had decided to move her to a new position as she had requested. After listening to her story, I could see that she really wasn’t being impatient; her request had been made some time before and the manager had repeatedly said he would have a decision “soon.” But days had turned to…