That cold shoulder just might be feedback…Are you listening?

Your teenage daughter walks in to the house after school looking sullen and without her characteristic after school greeting. You ask, “How was school?”  “Fine” is the answer. But a few seconds later the slam of a bedroom door indicates to you that everything, indeed, is not fine.  The silent treatment continues into dinner despite your efforts to find out what the problem is. Thank goodness at work you get…

What does a leader do when stuck with a poor performer?

The change of command was over and as the new commander I would soon be meeting my new staff. Truth was, I had been the operations officer, the second-in-command, and knew the staff fairly well. I also knew that I was inheriting what I was certain was the worst secretary in the US Air Force.  As the new boss, by gosh, I was going to do something about that! I…

How to Avoid Those Pesky Resolutions

How to Avoid Those Pesky Resolutions Every year I advise against New Year’s resolutions. They usually don’t work and just cause stress. You know the cycle: make a resolution, diligently strive to achieve the resolution, start to stress because you’re not achieving the resolution, forget about the resolution and return to what you did before. That entire cycle only takes about 60 days. Instead of putting yourself through that, try…

feed-your-troops

Feed Your Troops First – Leadership 101

A sign in the office of a general I worked for in the Pentagon read “Feed Your Troops First.” The sign wasn’t behind the General’s desk or on a side wall where everyone could see it. Instead, he had placed it on a support pillar facing his desk where he could see it throughout the day as a constant reminder of what was obviously important to his leadership philosophy-taking care…

Labor Day Tips to be an Even Better Team Member

Labor Day is here and for many these days it has become that long weekend punctuating the end of summer. Of course, originally and officially, this day is reserved to celebrate the American worker. As leaders, we should celebrate those that work for us; after all, could we do anything without them? We’ve written plenty in this blog about the relationship between you and those you lead but I thought…