If you look up the definitions of responsibility and accountability you’ll find they are used interchangeably. But there is a subtle yet important difference between… Read More »Responsibility and Accountability: They’re the Same, Just Different
Business owners often complain that they don’t know about everything happening in the business. It’s s a truth many leaders don’t realize: the higher you… Read More »What You Don’t Know Is More Than You Realize
It was a cry of despair. The retail employee was waiting to find out if the store manager had decided to move her to a… Read More »How Long Does it Take to Make a Decision?
I’ve found the answers to everything. That’s right. In two words I can explain everything that ever has or ever will happen. First, human health.… Read More »Water, Aliens, and Accountability
I’m appalled, though unfortunately I guess I’m not really surprised. Amidst all the rhetoric about equality and fair treatment, it turns out there is a… Read More »I’m Appalled – Enough Already
A prerequisite for effective and high-performing teams is trust among its members. According to Patrick Lencioni, author of The Five Dysfunctions of a Team, trust is… Read More »Toxic Behavior Destroys Team Trust
“Your people will decide if you are a leader.” Some version of this quote appears from time to time attributed to various people who would… Read More »Are You Waiting for Your Team to Accept You?
The concept of fair and equal still gets considerable attention these days so I thought it was time to update an article from a couple… Read More »Do You Treat Team Members Equally or Fairly?
In workshop discussions concerning conflict management, inevitably the subject of dealing with “toxic” individuals comes up. I maintain that if you have toxic individuals on… Read More »Dealing with Toxic Team Members
I had been a commander of a flying training squadron for a few months. One Monday morning I was getting ready to go into work… Read More »What do you do when you fall short as a leader? (Pictograph)