Do I have to like everyone on my team? Should all my team members like each other? The answer leads to team conflict resolution. Bad team conflict is to be expected and we’ve written about it before. That conflict comes from the fact that each one of us is a unique… Read More »Team Conflict Resolution
Leadership communication training is a critical aspect of your leadership development and effective communication is one of the most important skills for a leader to master. Learning how to communicate is vital, but it’s just as important to be aware of what you communicate. You are always communicating so it’s vitally important… Read More »What Are You Communicating as a Leader?
Leadership fundamentals training sounds basic and it is. But that doesn’t mean the skills we present are not applicable to your individual situation. In fact, good application of basic leadership skills can make you most successful. Jack gave me a hard time for the entire three-day leadership course, constantly complaining… Read More »Leadership Fundamentals Training – Why Knowing How to Apply Basic Leadership Skills is Essential
How does developing future leaders accelerate company growth? Simply because you, the owner or senior leader, can’t do it all. As your company grows the leadership skills of supervisors and managers become increasingly important. To meet that challenge, you need a leadership development program that can accurately identify and train… Read More »How Developing Future Leaders Accelerates Company Growth – Create a Leadership Development Program to Identify and Train Your Future Leaders
Leadership communication is one of the leading impediments to high functioning teams. Here are six steps to improve your leadership communication. 1. Recognize that your perspective is likely different from your team members. You’re approaching the topic from a different point of view and probably have information they don’t. You know… Read More »6 Steps to Better Leadership Communication
This is not a political statement. In fact, for this I urge you to put your political leanings aside. It’s important for leaders to learn from the lessons presented to them in everyday life. Much of what I have learned about leadership, both good and bad, came from observing and… Read More »What Can You Learn From the Response to the Virus?
In leading your team, think of diversity not as race, ethnicity, gender, or any other category. For you, as a leader, diversity refers to just one concept – individuals.
Customers complain. It’s a fact of business life. Sometimes they have a valid complaint, but often they’re just cranky, having a bad day, or upset because they can’t find what they’re looking for. Whatever has set them off, they are likely to take it out on an employee. But if… Read More »What Customer Complaints May Really Mean
“Bring your team together with these team shirts.” The commercial showed groups of happy, smiling people, all wearing the same shirts with the company logo. The narrator explained that teams would be more productive when they wore the same clothes because they would feel more like a real team. Nice… Read More »Clothes Don’t Make the Team
