Leadership communication training is a critical aspect of your leadership development and effective communication is one of the most important skills for a leader to master. Learning how to communicate is vital, but it’s just as important to be aware of what you communicate. You are always communicating so it’s vitally important… Read More »Leadership Communication Training: What Are You Communicating as a Leader?
We called him Sergeant Joe. He was from Thailand and we could not pronounce his real name. It barely fit on his name tag so he took pity on us and let us call him Sergeant Joe. Three of us brand new aircraft mechanics were assigned as his trainees, which… Read More »A Leadership Story About Sergeant Joe
A prerequisite for effective and high-performing teams is trust among its members. According to Patrick Lencioni, author of The Five Dysfunctions of a Team, trust is foundational to team effectiveness. Improving an absence of trust due to unfamiliarity, personality and cultural differences, or ambiguous roles and responsibilities is “relatively†straight forward… Read More »Toxic Behavior Destroys Team Trust
“Sure, I know where we’re going, follow me.†As you set off for the restaurant with friends in tow, you are filled with confidence. But after a couple of wrong turns things aren’t looking familiar and it occurs to you that you really don’t know where you are going. Embarrassing?… Read More »â€œFollow me!†Are you ready to say this?
“I have an interview for a new position. I know they are going to ask me how I would view my role as a supervisor but I’ve never been a supervisor before. I don’t know what to tell them?” It’s all too common to move people into supervisory positions without… Read More »Wow Them With a Little Philosophy: Even if You’re Not a Philosopher
Having recently been promoted, one person told me about over-hearing someone mention getting an email from “the bossâ€, only to come to the frightening realization that she was the one being referred to! Taking charge of a team of individuals is no trivial task. After all, not only are you… Read More »You’re the new leader, now what?
I had been a commander of a flying training squadron for a few months. One Monday morning I was getting ready to go into work when the phone rang. I put the phone to my ear and heard, “Where are you?†Have you ever had one of those moments when… Read More »What do you do when you fall short as a leader? (Pictograph)
Our leadership students come from many different companies. Most come from companies with great cultures that take an active interest in their employees and develop them into engaged individuals with a vested interest in organizational success. Others…not so much. I’ve had a number of students who, unfortunately, worked in environments… Read More »Stuck in a toxic work culture? Three thoughts on what to do.
Your teenage daughter walks in to the house after school looking sullen and without her characteristic after school greeting. You ask, “How was school?†“Fine†is the answer. But a few seconds later the slam of a bedroom door indicates to you that everything, indeed, is not fine. The silent treatment continues into dinner despite your efforts to find out what the problem is. Thank goodness at work you get to deal with mature adults where nothing like this ever happens, right? Right.
You’ve noticed that Bill, one of your team members, isn’t his usual self. In fact, it seems like he is being downright rude. He’s doing the work, mostly, but he’s not being as punctual and you are finding more than the usual number of errors in his stuff. He also has been kind of sarcastic in meetings. Not to the point of open insubordination, but still, it’s getting annoying. You finally ask, “Bill, everything OK?†“It’s fine.†Sound familiar?Read More »That cold shoulder just might be feedback…Are you listening?
A sign in the office of a general I worked for in the Pentagon read “Feed Your Troops First.†The sign wasn’t behind the General’s desk or on a side wall where everyone could see it. Instead, he had placed it on a support pillar facing his desk where he… Read More »Feed Your Troops First – Leadership 101