How Did This Happen?
It’s common to do a deep post mortem when things go wrong or failure happens. How come we don’t put as much effort into learning from our successes?
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Leadership Tips & Techniques
Tips for a More Successful On-Line Meeting
The business world has gone on-line. In fact everything is on-line these days. For those who have teams spread across the country, or the world, this isn’t a completely new situation. But for many, the current need to do everything on-line is new and maybe a bit daunting. Here are… Read More »Tips for a More Successful On-Line Meeting
Why Virtual Is Not The Entire Answer
Where would we be today without the technology which enables us to turn on a camera and have meetings and conferences with others anywhere around the globe?
Digging for Dhub Dhubs – What Leaders Don’t Know May Not Hurt Them
A dhub dhub is an odd looking creature that can be found in parts of the Middle East. Full grown they are about 2 – 3 feet long and look like a prehistoric cross between an alligator and a lizard with the beak of a snapping turtle. They aren’t particularly friendly, but aren’t aggressive either. They burrow into the ground and are content to just be left alone.
Apparently, unknown to me, several of the guys had found one of these dhub dhubs near the parking ramp and had adopted it.
Diversity and the Team Leader
In leading your team, think of diversity not as race, ethnicity, gender, or any other category. For you, as a leader, diversity refers to just one concept – individuals.
What Customer Complaints May Really Mean
Customers complain. It’s a fact of business life. Sometimes they have a valid complaint, but often they’re just cranky, having a bad day, or upset because they can’t find what they’re looking for. Whatever has set them off, they are likely to take it out on an employee. But if… Read More »What Customer Complaints May Really Mean
Clothes Don’t Make the Team
“Bring your team together with these team shirts.” The commercial showed groups of happy, smiling people, all wearing the same shirts with the company logo. The narrator explained that teams would be more productive when they wore the same clothes because they would feel more like a real team. Nice… Read More »Clothes Don’t Make the Team
Is Your Team Headed Out to Sea?
The beach was getting farther and farther away. My arms were starting to hurt, but no matter how hard I swam, the beach continued to get smaller and smaller. I realized I was headed out to sea and panic was beginning to build. There’s a phenomenon in the ocean called… Read More »Is Your Team Headed Out to Sea?
Introvert and Extrovert: Labels, Not Capabilities
Introvert or extrovert. Most psychological tests apply this label and in popular definitions, extroverts are seen as outgoing, fun-loving, and gregarious. Introverts are seen as inward-focused, quiet, and maybe even standoffish. The Daedalus Group uses the My HardWiredâ„¢ Leadership Styles Assessment and like most such instruments, it identifies introversion and… Read More »Introvert and Extrovert: Labels, Not Capabilities
Shhh…It’s a Secret
Do you keep information from your team? How much should you share with them? It’s a topic that always generates lively discussion in our workshops. Many leaders lean toward sharing minimal information; or at least sanitized information. I’ve always appreciated bosses who will tell me what’s going on. I remember… Read More »Shhh…It’s a Secret