Leadership Development: The Importance of Trust

Early in my leadership career, I was at a dinner with about 100 other Air Force officers. The speaker that evening was Colonel Mal Wakin, a long-serving professor at the Air Force Academy. The subject was ethics. Col Wakin presented an interesting question. There had recently been a cheating scandal at one of the military academies. His question was simply, why was this national news when cheating was known to…

Unions And The Motivational Climate

“How do I provide a motivational climate when all my workers are in unions and they care more about union membership?” This question came up in a recent workshop. It’s one of the biggest frustrations leaders have with a union shop. “I’m going to file a grievance” are words that can strike terror in even the strongest leader. The first time I heard these words, I didn’t know what I…