How Can Leaders Manage Conflict in Today’s World – No Easy Answers
I am concerned.
Why?
Because of the lack of conflict. What? There is lots of conflict.
Yes there is. But it isn’t good conflict.
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Organizational Culture
How to Create a Motivational Environment in a Union Shop: It’s Not as Hard as it Sounds
“How do I provide a motivational climate when all my workers are in unions and they care more about union membership?”
This question is common in leadership development workshops. It’s one of the biggest frustrations leaders have with a union shop. “I’m going to file a grievance” are words that can strike terror in even the strongest leader.
Diversity and the Team Leader
In leading your team, think of diversity not as race, ethnicity, gender, or any other category. For you, as a leader, diversity refers to just one concept – individuals.
What Customer Complaints May Really Mean
Customers complain. It’s a fact of business life. Sometimes they have a valid complaint, but often they’re just cranky, having a bad day, or upset because they can’t find what they’re looking for. Whatever has set them off, they are likely to take it out on an employee. But if… Read More »What Customer Complaints May Really Mean
A Difficult Subject
In a recent leadership workshop, we had deep discussion about diversity. Participants were looking for answers to an issue leaders face that seems to have no good answer. The conversation centered on two questions: how should a leader view diversity and why does this seem to be such an explosive… Read More »A Difficult Subject
There is No Generation Z
Something disturbing is happening lately. An apparently harmless attempt to define the future. Except it isn’t harmless and will have a negative effect on the future. It’s Generation Z. No, not the people themselves but the concept. Speakers and authors are already telling us what Generation Z is like and… Read More »There is No Generation Z
The Awakening
Among the many sculptures and works of art in Washington D.C. is a piece titled “The Awakening,” a large aluminum sculpture of a man either struggling to rise from, or being consumed by the Earth. Created by J. Seward Johnson Jr., the sculpture was first installed at Haines Point in… Read More »The Awakening
How Can You Foster a Collaborative Spirit?
This article was submitted by guest blogger Sophia Katrina. In this day and age of digital dependency, employees are more isolated than ever before, even if they are working in the same office. This might make you wonder if it’s still essential for bosses to foster teamwork and collaboration. It… Read More »How Can You Foster a Collaborative Spirit?
How Do I Get My People To Be More Innovative?
The question was posed to me recently by an executive level client. He was upset that his project managers didn’t seem to want to go beyond the way things were normally done. He wanted them to try different approaches and new ideas. The executive is an engineer and very experienced… Read More »How Do I Get My People To Be More Innovative?
Four Steps to Healthy Conflict
The last few weeks have seen an embarrassing display of unrestrained and generally unhealthy conflict. Although public debate is good, it is usually uncontrolled and can rapidly produce a toxic environment. That environment can quickly affect your team. A toxic work environment can be defined as a condition that exists… Read More »Four Steps to Healthy Conflict