You know you should develop future leaders. It’s one of your primary leadership responsibilities. But how do you find those future leaders? How do you know if someone will be successful as a leader?
Have you ever heard, “That person has no values”? What that usually means is, “That person’s values are so different from mine that I don’t recognize them.”
It’s common to do a deep post mortem when things go wrong or failure happens. How come we don’t put as much effort into learning from our successes?
The business world has gone on-line. In fact everything is on-line these days. For those who have teams spread across the country, or the world, this isn’t a completely new situation. But for many, the current need to do everything on-line is new and maybe a bit daunting. Here are… Read More »Tips for a More Successful On-Line Meeting
In leading your team, think of diversity not as race, ethnicity, gender, or any other category. For you, as a leader, diversity refers to just one concept – individuals.
Customers complain. It’s a fact of business life. Sometimes they have a valid complaint, but often they’re just cranky, having a bad day, or upset because they can’t find what they’re looking for. Whatever has set them off, they are likely to take it out on an employee. But if… Read More »What Customer Complaints May Really Mean
Does someone who has a healthy bank account seem like they are successful? Perhaps you see famous people or someone who has made it to the top of their profession as successful. How do you define success? That might seem to be an easy question to answer at first. But… Read More »What Does it Mean to be a Success?
Introvert or extrovert. Most psychological tests apply this label and in popular definitions, extroverts are seen as outgoing, fun-loving, and gregarious. Introverts are seen as inward-focused, quiet, and maybe even standoffish. The Daedalus Group uses the My HardWiredâ„¢ Leadership Styles Assessment and like most such instruments, it identifies introversion and… Read More »Introvert and Extrovert: Labels, Not Capabilities
If you look up the definitions of responsibility and accountability you’ll find they are used interchangeably. But there is a subtle yet important difference between the two words. A good way to separate them is to consider responsibility as ownership of a task, and accountability as ownership of the results.… Read More »Responsibility and Accountability: They’re the Same, Just Different
