If you look up the definitions of responsibility and accountability you’ll find they are used interchangeably. But there is a subtle yet important difference between the two words. A good way to separate them is to consider responsibility as ownership of a task, and accountability as ownership of the results.… Read More »Responsibility and Accountability: They’re the Same, Just Different
Most of the graduation ceremonies and celebrations are over now. Young people, and some not so young, have rightly celebrated great achievements and are now looking forward to the start of the next phase of their lives. Hundreds, perhaps thousands of speakers have taken to stages around the nation to… Read More »A Word to the Recent Graduate’s New Leaders
In a recent leadership workshop, we had deep discussion about diversity. Participants were looking for answers to an issue leaders face that seems to have no good answer. The conversation centered on two questions: how should a leader view diversity and why does this seem to be such an explosive… Read More »A Difficult Subject
That’s a saying I learned back in my days in the old Strategic Air Command (SAC). It reflected a culture that existed at one time in the military: the no news is good news style of leadership. In reality, most of the leaders I worked for back then didn’t really… Read More »Absence of Punishment is a Reward in Itself
I was speaking to a friend recently and the subject turned to innovation. He was working with a client who was concerned that there was no longer an innovative spirit in his company. It reminded me of a conversation I had recently had with a client who wasn’t sure how… Read More »Innovate or Die
Something disturbing is happening lately. An apparently harmless attempt to define the future. Except it isn’t harmless and will have a negative effect on the future. It’s Generation Z. No, not the people themselves but the concept. Speakers and authors are already telling us what Generation Z is like and… Read More »There is No Generation Z
This article was submitted by guest blogger Sophia Katrina. In this day and age of digital dependency, employees are more isolated than ever before, even if they are working in the same office. This might make you wonder if it’s still essential for bosses to foster teamwork and collaboration. It… Read More »How Can You Foster a Collaborative Spirit?
In 1968, Dr Laurence Peter published The Peter Principle. He said that, in any organization, employees will rise to their own level of incompetence. Kind of a sobering thought. I’m sure you have seen organizations that seem to prove his theory. I know I have. That’s unfortunate because it doesn’t… Read More »Avoiding the Peter Principle
The question was posed to me recently by an executive level client. He was upset that his project managers didn’t seem to want to go beyond the way things were normally done. He wanted them to try different approaches and new ideas. The executive is an engineer and very experienced… Read More »How Do I Get My People To Be More Innovative?
He was a new supervisor and he seemed frustrated as we spoke. “Why do I have to ask people to do things? Shouldn’t I be able to just tell them to do it?” The short answer is, “Yes, you can tell them and they should respond.” But is that the… Read More »The Magic and Power of Please and Thank You