failure

Is Leadership Training Really Failing? If It Is, Here’s Why

Articles lamenting the failure of leadership training to produce lasting effects have become a regular addition to my article feeds. All sorts of experts are telling me that, although companies are spending more than ever on leadership training, the results are universally disappointing. My experience tells a different story and I refuse to believe that leadership development, when conducted correctly, is not effective. Here are a few uncomfortable truths about…

The Magic and Power of Please and Thank You

He was a new supervisor and he seemed frustrated as we spoke. “Why do I have to ask people to do things? Shouldn’t I be able to just tell them to do it?” The short answer is, “Yes, you can tell them and they should respond.” But is that the way to build a productive, high-performance team? Is that the way you want your boss to relate to you? When…

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Tips for the Authorityless Leader

I was asked this question in a workshop recently. In addition to my team in the company, I work with subcontractors. It’s like a team, but they don’t really report to me and they work for a completely different company. How can I be effective when I don’t have such limited authority? This is a variation of the classic matrixed organization and it’s a situation that many project managers face.…

Promotion

Five Actions to Take When Your New Team Includes Friends and Former Peers

Congratulations! You just received a promotion. The selection process was very competitive and several of your peers in the company were also in the running. Some of those peers are now on your team, but that’s okay because they are all happy for you and want to help you succeed. Well, maybe not all of them. Actually, in realville where you actually live, at least one, and probably more, of…

Argument

Four Steps to Healthy Conflict

The last few weeks have seen an embarrassing display of unrestrained and generally unhealthy conflict. Although public debate is good, it is usually uncontrolled and can rapidly produce a toxic environment. That environment can quickly affect your team. A toxic work environment can be defined as a condition that exists when team members are stressed by the actions of other team members and the action, or inaction, of a boss.…