As we went around the table, each staff member introduced themselves with their name and a brief job description. When it was the custodian’s turn, instead of telling us she was the custodian, she proudly announced that she was the “Manager of First Impressions.” It was obvious that the rest… Read More »The First 4 Essential Steps to Achieve Team Engagement
Many years ago, as an aircraft mechanic in the Air Force, I was selected for a small, four-person team challenged to reassemble two F-111 aircraft which had not flown for some time; one for over two and a half years. It was a daunting challenge, made even more so by… Read More »The Power of Risk: A Team Challenge Story
I have a new lady in my life, and my wife approves! My new “lady†is an 8-year old golden retriever we’ve named Katy. She came to us as Savana, but we thought Katy was a better fit. Not that it mattered that we changed this old dog’s name; Savana… Read More »Leadership, Motivation, and a Dog
We were on final for a practice bombing run 300 feet above the Arizona desert going about 540 knots (620 mph). The plane was an F-16D which is a two-seat trainer version of the F-16C Falcon. My back-seater was a flight surgeon logging mandatory air time and who was blissfully… Read More »Four Steps to Leader Awareness – Hard lessons learned from flight operations
In workshop discussions concerning conflict management, inevitably the subject of dealing with “toxic” individuals comes up. I maintain that if you have toxic individuals on your team, you normally don’t have a conflict problem, you have a values problem. We’ve talked about workplace culture before but, in my experience, few… Read More »Dealing with Toxic Team Members
Employee engagement is a concept that gets a lot of press these days. Leaders wring their hands about low levels of engagement and experts offer all kinds of actions and formulas that will fix the problem. All that angst isn’t really necessary, as engagement is a pretty simple concept. Few… Read More »I Want to be on That Team
My wife gave me a DNA kit for Christmas. It’s pretty simple. You spit into a tube and mail it in. In a few weeks your results come back telling you where your ancestral roots most likely trace. I found that my roots are solidly in the British Isles with… Read More »Know Thy Team: Why Leaders Should Learn Who Their Team Members Really Are
Hope is not a strategy. You’ve probably heard that before and it’s certainly true. We can’t hope success into existence. Hoping will not accomplish goals. Hoping bills get paid doesn’t pay the bills. Those accomplishments require positive action. To be successful, we must actually do something. Hope is not a… Read More »Hope is Not a Strategy: But it is Important
The change of command was over and as the new commander I would soon be meeting my new staff. Truth was, I had been the operations officer, the second-in-command, and knew the staff fairly well. I also knew that I was inheriting what I was certain was the worst secretary… Read More »What does a leader do when stuck with a poor performer?
In a recent interview on CNBC, Indra Nooyi, CEO of PepsiCo talked about a meeting with Steve Jobs where Jobs told her “If you really feel strongly about something — if you don’t like something people are doing — throw a temper tantrum. Throw things around, because people have got… Read More »How to be an Assertive Leader