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Bob Mason

Your Ace in the Hole

Have you noticed a member of your team who everyone seems to gravitate to. This is the man or woman who seems to be able to get others to do things and when there’s a big success, they are probably involved. This is your group’s informal leader. They don’t have… Read More »Your Ace in the Hole

Stress Relief for Leaders

What energizes you? When you’re having one of those days when things aren’t going right and the boss isn’t happy, what do you do? Hopefully, your answer is not to find someone to yell at. Leaders seldom make everyone happy and can count on having bad days. How you handle… Read More »Stress Relief for Leaders

What’s the Best Leadership Style

Leaders often ask what sort of leadership style is appropriate. Authoritarian or relaxed? Different style for different people or always treat everyone the same? Years ago, Paul Hersey and Ken Blanchard published their Situational Leadership model, suggesting a leader should adopt a style that is appropriate to a follower’s ability… Read More »What’s the Best Leadership Style

I Want to be on That Team

Employee engagement is a concept that gets a lot of press these days. Leaders wring their hands about low levels of engagement and experts offer all kinds of actions and formulas that will fix the problem. All that angst isn’t really necessary, as engagement is a pretty simple concept. Few… Read More »I Want to be on That Team

How to Prevent a Team Disaster

January 13, 1982 was a cold day in Washington DC. The temperature hovered at 24 degrees and heavy snow was falling. At 4:00 PM, after waiting 1 hour and 45 minutes for Washington National Airport to reopen, Air Florida Flight 90 took off bound for Fort Lauderdale, Florida. The Boeing… Read More »How to Prevent a Team Disaster