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Leading and Building Teams

Four Steps to Leader Awareness – Hard lessons learned from flight operations

We were on final for a practice bombing run 300 feet above the Arizona desert going about 540 knots (620 mph). The plane was an F-16D which is a two-seat trainer version of the F-16C Falcon.  My back-seater was a flight surgeon logging mandatory air time and who was blissfully… Read More »Four Steps to Leader Awareness – Hard lessons learned from flight operations

What’s the Best Leadership Style

Leaders often ask what sort of leadership style is appropriate. Authoritarian or relaxed? Different style for different people or always treat everyone the same? Years ago, Paul Hersey and Ken Blanchard published their Situational Leadership model, suggesting a leader should adopt a style that is appropriate to a follower’s ability… Read More »What’s the Best Leadership Style

Dealing with Toxic Team Members

In workshop discussions concerning conflict management, inevitably the subject of dealing with “toxic” individuals comes up. I maintain that if you have toxic individuals on your team, you normally don’t have a conflict problem, you have a values problem. We’ve talked about workplace culture before but, in my experience, few… Read More »Dealing with Toxic Team Members

I Want to be on That Team

Employee engagement is a concept that gets a lot of press these days. Leaders wring their hands about low levels of engagement and experts offer all kinds of actions and formulas that will fix the problem. All that angst isn’t really necessary, as engagement is a pretty simple concept. Few… Read More »I Want to be on That Team

Do They See What You See? Great Leaders Share the Vision

In my free time I enjoy powered paragliding.  I have a unique perspective while moving slowly across the landscape from a couple hundred feet up that is quite illuminating.  I’ve seen coyotes lying in long grasses waiting for prey, jackrabbits actually forming small “herds” for mutual protection, how antelope seem… Read More »Do They See What You See? Great Leaders Share the Vision

That cold shoulder just might be feedback…Are you listening?

Your teenage daughter walks in to the house after school looking sullen and without her characteristic after school greeting. You ask, “How was school?”  “Fine” is the answer. But a few seconds later the slam of a bedroom door indicates to you that everything, indeed, is not fine.  The silent treatment continues into dinner despite your efforts to find out what the problem is. Thank goodness at work you get to deal with mature adults where nothing like this ever happens, right? Right.

You’ve noticed that Bill, one of your team members, isn’t his usual self. In fact, it seems like he is being downright rude. He’s doing the work, mostly, but he’s not being as punctual and you are finding more than the usual number of errors in his stuff. He also has been kind of sarcastic in meetings. Not to the point of open insubordination, but still, it’s getting annoying. You finally ask, “Bill, everything OK?” “It’s fine.” Sound familiar?Read More »That cold shoulder just might be feedback…Are you listening?