Maanger of First Impressions

The First 4 Essential Steps to Achieve Team Engagement

As we went around the table, each staff member introduced themselves with their name and a brief job description. When it was the custodian’s turn, instead of telling us she was the custodian, she proudly announced that she was the “Manager of First Impressions.” It was obvious that the rest of the team hadn’t heard that before. Certainly the team leader had not. No one had given her that job…

Are you an effective leader? Five ways to know.

“Sam is a great leader.” “Why do you say that?” “Well, because…” What follows is usually a rather subjective description of certain characteristics that generally follow a pattern of traits we’ve found common to good leaders. As many times as I’ve done the good boss/bad boss exercise with leadership students I’m usually not surprised by the items that fall onto the two lists. Research consistently reveals that things like vision,…

Interview

Wow Them With a Little Philosophy: Even if You’re Not a Philosopher

“I have an interview for a new position. I know they are going to ask me how I would view my role as a supervisor but I’ve never been a supervisor before. I don’t know what to tell them?” It’s all too common to move people into supervisory positions without giving them any training in leading people, so this is not an unusual question. Your first instinct will be to…

Your Ace in the Hole

Have you noticed a member of your team who everyone seems to gravitate to. This is the man or woman who seems to be able to get others to do things and when there’s a big success, they are probably involved. This is your group’s informal leader. They don’t have an official title but they are a leader non-the-less. There are three ways you can deal with this informal leader.…

Stress Relief for Leaders

What energizes you? When you’re having one of those days when things aren’t going right and the boss isn’t happy, what do you do? Hopefully, your answer is not to find someone to yell at. Leaders seldom make everyone happy and can count on having bad days. How you handle those bad days can have a significant influence on your leadership effectiveness, not to mention your mental and even physical…