In a toxic work culture? Three thoughts on what to do.

Our leadership students come from many different companies.  Most come from companies with great cultures that take an active interest in their employees and develop them into engaged individuals with a vested interest in organizational success. Others…not so much.  I’ve had a number of students who, unfortunately, worked in environments that could best be described as toxic.  These environments have cultures that foster unethical or toxic behavior; as a result,…

Problem Employees? Here’s How to Handle Them

You’ve worked hard to make your section a place people want to work. Everyone has read your leadership philosophy and you’ve had a productive coaching session with everyone. The changes you’ve madehave been well received by everyone in your section. Everyone except Jill. It seems like Jill has been with the company for a hundred years. She doesn’t like change and you’re pretty sure she doesn’t like you. Everyone knows…

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Are You Coaching or Just Talking?

“Hi Bill. Please have a seat. I asked you to come in because I’m starting a new program where I will be more formally coaching my direct reports. I’m really looking forward to this opportunity to let you know what I’m thinking and to get an idea of your goals.” “Thank you Dave, I think that’s a great ide…” “Well Bill, the companies been in a bit of a downturn…

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Leadership Development – The Difference Between Fair and Equal

Are you treating all your employees in a fair and equal manner? These two words are often considered synonymous; Roget’s Thesaurus even lists equal as a synonym for fair, but for leaders, they are very different concepts. Suppose you have two employees, Jack and Jill. Jack has been with the company for 18 months while Jill is a more recent addition. You’ve ensured that Jack and Jill both have everything…

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Leadership Tips – The Courage to Coach

Jill[*] was a little depressed when I spoke with her. She had just started a new job and should have been happy. She wasn’t. A little probing revealed that her previous supervisor, Jack, had made some negative, and completely unexpected, comments in her final performance report. Apparently, Jack didn’t like the way Jill communicated, saying she was too direct and somewhat abrasive. Jill was especially troubled because she thought that…